Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks

By ANTONBURCH on 9/25/2018 at 5:30 PM. Helped by Patrice Miller.

Everyone was so helpful. Thanks to my sales rep, Patrice Miller for an awesome experience!!! Been telling friends about the experience. Thank all of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was great

By RAGEHARDEN75 on 9/24/2018 at 10:47 PM. Helped by Patrice Miller.

Our experience at Kia of Chattanooga was excellent! We didn't have to sit for hours like most dealerships, we were offered food and water while waiting. Customer service was more than helpful, I would definitely recommend Kia of Chattanooga to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mileage checkup

By KTERESA770 on 9/24/2018 at 1:01 PM. Helped by I’m sorry I can’t remember her name,but she was great!.

They were able to work me in and service my car in the same day. Courteous and convenient service! This Kia dealership continues to be the best I have dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blessed by Bishop

By TOMULLAFREEMAN on 9/23/2018 at 10:23 PM. Helped by AJ Bishop.

I had given up looking for a car and my best friend was like let's go to one more place a dealership I would not have went to because of my credit. We walked up and was greeted by God's angel Mr. Bishop AJ Bishop that is, he asked if we had an appointment and I said no we were just stopping by to see if I could afford a car from here. Well we got started and he got to work and did not come back to he have a bank to finance me. I was still uncertain then he came back with the numbers and I was floored he came thur and I was approved with a affordable down payment even better the car was magnificent, used and still in GREAT condition and my car payment was much less then my last car. I was overjoyed and couldn't wait to drive away in MY new car! Got my papers signed, keys handed over and DEAL WAS DONE! AJ was great his personality is AWESOME and I am recommending anyone and everybody to go check him out at Kia of Chattanooga. THANK YOU!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Juan in a million

By JAYMESTSTANLEY on 9/23/2018 at 6:30 PM. Helped by Juan Salazar, and the guy in the financial office.

Normal colloquial terminology for a car dealership are those of lugubrious nature. When stepping into the Kia of Chattanooga premesis however, my views were almost instantaneously altered. Juan Salazar was able to find us the precise automobile we quested for. Not only was he expeditious in finding the vehicle, but he procured the greatest financial plan of this lifetime. The leader of the aforementioned field himself was one a kind of nature. In conclusion, Kia of Chattanooga is the standard for vehicular purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By JOSEPHHALEVY on 9/23/2018 at 12:42 PM. Helped by Everyone in the service area was anazing.

I visited Kia if Chattanooga in September 21, 2018. My Kia Sportage 2017 needed oil change and general maintenance. They acknowledge me as soon as I arrived. Very polite, very professional. Offered a variety of goodies while I waited. Complimentary bottled water, coffee, a selection of cookies were brought in still hot from the oven and everyone seemed to be glad to see us customers in the waiting room. Two TVs were set up to two different channels and they even had my car washed for free after the oil change. Fast service, great attention to detail and did I mention complementary smiles?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low price fast service

By LSTROUD84 on 9/22/2018 at 10:05 PM. Helped by Girl in service area.

Low price fast service. Everyone is always really nice. Comfortable quiet waiting area. Need more cookies! Why is this are so big to write stuff?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By AAAFIREWOMAN323 on 9/22/2018 at 7:54 PM. Helped by Aj, and finance guy John I believe, the guy and the woman in the parts area..

They gave me more for my car. I came in looking at a used vehicle, but AJ helped us get the best deal in the money range we were looking for, and was able to get a way better deal getting a brand new car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice

By BILLIENEAL1975 on 9/22/2018 at 6:43 PM. Helped by Brian verrett.

Kia has great people that works there,they are very very nice and helpful and I just want to thank them and the men that worked on it.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Quick

By erwin.allethia on 9/22/2018 at 6:27 PM. Helped by Jacob.

Efficient and fast service! Jacob was polite and informative when notifying me of the status of our vehicle! I would use Kia of Chattanooga again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By SDAVENPORT3( on 9/21/2018 at 9:22 PM. Helped by Robert.

Great service came in for light on told me what exactly it was within and hour as well as changed my oil and gave me recomenadations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, Easy, Efficient

By SAUNDERSJEAN on 9/21/2018 at 9:19 PM. Helped by Alan Dormer.

Alan was very helpful in the process. He listened and delivered the right car, he listened when I said I had no time to waste, he listened when I told him what was important and he delivered on all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine 10000 mile maintenance

By krpapson on 9/21/2018 at 8:36 PM. Helped by Nikki Millhorn.

Kia of Chattanooga has always provided great customer service. We would not hesitate to take our vehicle in for any reason. This is our second Kia...we look forward to a long relationship!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It was very good

By CMRUCK2004 on 9/21/2018 at 7:01 PM. Helped by All in service department.

They treat you very good, do great work, all the people are nice and make sure you are very pleased with what they do and if you need a ride home they take care of it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By CCALLAHAM39 on 9/20/2018 at 10:36 PM. Helped by Clay.

Quick service, very nice people and they provided excellent customer service! They even washed my car. This is the second time I have had to bring in my car and each time they have been great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jessica excellent sales person

By LADYYELLOW33 on 9/20/2018 at 9:18 PM. Helped by Jessica Kimsey.

I worked with Jessica Kimsey and she was very helpful. She answered all my questions in a timely manner. The staff was very friendly and went out of they’re way to make sure I was satisfied.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Oil change

By larrylilly on 9/20/2018 at 8:54 PM. Helped by Frank in service..

Quickly completed, all personnel were pleasant. Even got a free snack while waiting. Everyone knew my name and interacted with me in a professional and friendly manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service great prices great people

By HESTERLY82 on 9/20/2018 at 8:12 PM.

I went to Kia of Chattanooga to purchase a new car and came away with a 2019 Kia Soul! Hank Brown was my salesman and he was phenomenal. He was kind, courteous, and really knew his stuff! I felt at ease and felt no stress or pressure to buy anything I wasn’t comfortable with. Also the finance person made it easy to understand everything and explained things really well. Thank you Kia of Chattanooga!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast.Easy.Friendly

By DESTINLNOBLE on 9/20/2018 at 7:25 PM. Helped by Patrice Miller.

I wasn’t sure I would be able to even get into a new vehicle. Patrice and the finance manager did everything they possibly could to get me into a reasonable vehicle with a reasonable payment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sportage!

By DMMARK1 on 9/20/2018 at 6:50 PM. Helped by Kevin.

Many thanks to Kevin at Kia of Chattanooga for helping me find my Sportage! Kevin was so patient with me and tracked down the exact Sportage I wanted - Sunroof and all! He was available at all the times we agreed on. He even walked me through every inch of my new car! Just outstanding!

I would recommend this dealer.

Taryn Wheeler 
423-757-6493 - twheeler@timesfreepress.com
Zachary Wilson
423-757-6519 - zwilson@timesfreepress.com
Monday-Friday (8am to 5pm est)
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